Ensuring your safety is our foremost concern. We strictly adhere to all safety regulations and standards, employing experienced staff members. Furthermore, our vehicles undergo regular maintenance, are equipped with necessary safety gear and first aid kit, guaranteeing a secure and enjoyable experience for all passengers. We prioritize the safety and well-being of our guests, with our tours aligning closely with local health and safety guidelines. Our experienced guides are extensively trained to ensure a safe and enjoyable experience for all participants. They carry local knowledge to avoid any unrest or unsafe areas, and are ready to assist with any health or mobility concerns.

Yes, unlike many other tour providers in Egypt, we offer an additional insurance coverage. Upon arrival in Egypt, all tourists are required to have health insurance, ensuring coverage for any unforeseen incidents during their stay. However, we go a step further by providing supplementary insurance, which caters to expenses beyond what's covered by the tourists' insurance or in excess of their coverage limits.

Your passport copy is crucial for us to secure the necessary travel permit from local authorities also for plane tickets booking . This permit is vital for ensuring your safety and adherence to government regulations during your excursion. As an accredited travel agency, we are fully equipped to handle these formalities, providing you with peace of mind and a seamless travel experience. We strongly encourage you to book your trip with us to benefit from our expertise and ensure a safe and enjoyable journey.

We'll be picking you up right outside the hotel gate, directly on the road. This helps streamline the process, ensuring we can minimize waiting time while gathering all our guests for the trip.

We'll send you the pick-up time in the afternoon, one day before your trip.

You will go by a big touristic comfortable air-conditioned Mercedes bus. All our buses are air-conditioned, ensuring a comfortable journey for our passengers.

Yes, absolutely! Message us your requests, and we will create a custom-made program tailored to your preferences and needs. Whether you're traveling solo, with family, or in a small group, we'll ensure you have an exclusive and personalized experience.

Yes, though we recommend to choose tours that include sufficient rest breaks and are not too physically demanding. Many sites have areas that are accessible for those with mobility issues.

For your excursion, we recommend opting for lightweight, breathable clothing suitable for warm weather, along with comfortable walking shoes. If you plan to visit religious sites, modest attire is advisable. Don’t forget essentials like sunscreen, a hat, and sunglasses for sun protection. It’s also a good idea to bring a small backpack for carrying your necessities, a reusable water bottle, and a camera or smartphone to capture memories. Please check the weather forecast regularly. In summer, the heat can be intense, so buses are often strongly air-conditioned, making it wise to bring something warmer for the ride. In winter, evenings can be cooler, so having extra layers on hand is recommended.

Yes, photography is usually allowed, but be mindful of any restrictions, especially in museums.

There's no age limit for trips. Just remember to consider your health condition before embarking on the journey.

Bringing and serving alcohol are prohibited by Egyptian authorities due to safety reasons and out of respect for religious beliefs.

Please contact our staff as soon as possible, to check if we found anything. However, please note that we are not responsible for any lost items; any search for lost items is at your expense.

While it is possible to visit many sites independently, having a guide is highly recommended because of the: Expert Knowledge: Guides provide detailed historical and cultural insights. Language Barrier: Guides can help with language translation and navigation. Efficiency: Guides can help optimize your time and ensure you see all key sites.

Tipping (also called baksheesh) is customary in Egypt, especially for service providers such as tour guides, drivers, and hotel staff. While tipping is not mandatory, it is appreciated and often expected. The amount can vary depending on the length of the trip, the level of service provided, and your satisfaction.

No, a visa is not required. However, when you book a trip to Petra with us, we always check the latest travel regulations, as rules and permits frequently change. So when you book with us, you can rest assured—we'll keep you informed of any updates.

Yes, our tours are designed to be family-friendly and are well-suited for families with children. We offer excursions that include engaging activities and child-appropriate explanations of historical sites. However, as every child has unique needs and preferences, we kindly recommend that parents review the full excursion program to determine what is most suitable for their family.