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Frequently asked questions

Our tours typically include comfortable transfer from and to your hotel, guided tours, nesseccary equipment, permits and entrance fees to attractions. Specific inclusions such as meals, soft drinks, etc. may vary depending on the tour. Please check the inclusions of each trip individually.

We recommend bringing comfortable clothing suitable for warm weather, sunscreen, sunglasses, a hat, comfortable walking shoes, water and any personal items you may need. In many cases we ask you to bring a copy of your passport as well. Please check our recommendations for each trip individually

Many of our tours are family-friendly, but the suitability for children varies depending on the itinerary. Please check the tour details or contact us for specific information regarding children on our tours.

Ensuring your safety is our foremost concern. We strictly adhere to all safety regulations and standards, employing experienced staff members. Furthermore, our vehicles undergo regular maintenance and are equipped with necessary safety gear, guaranteeing a secure and enjoyable experience for all passengers. We prioritize the safety and well-being of our guests, with our tours aligning closely with local health and safety guidelines. Our experienced guides are extensively trained to ensure a safe and enjoyable experience for all participants.

Yes, unlike many other tour providers in Egypt, we offer an additional insurance coverage. Upon arrival in Egypt, all tourists are required to have health insurance, ensuring coverage for any unforeseen incidents during their stay. However, we go a step further by providing supplementary insurance, which caters to expenses beyond what's covered by the tourists' insurance or in excess of their coverage limits.

To book a tour, simply fill out our online booking form or contact our reservations team via Viber, Whatsapp or Telegram. We accept various payment methods, including credit/debit cards and bank transfers.

We understand that plans can change, and we strive to accommodate our guests as best as possible. If you need to cancel your booking, please inform us as soon as possible. Our cancellation policy varies depending on the tour, so please check the specific tour details for more information.

Your passport copy is crucial for us to secure the necessary travel permit from local authorities. This permit is vital for ensuring your safety and adherence to government regulations during your excursion. As an accredited travel agency, we are fully equipped to handle these formalities, providing you with peace of mind and a seamless travel experience. In all excursions to Dahab, we kindly ask that you bring printed copies of your passport, which will be handed over to our guide for submission to the police. Police checkpoints are present at various locations when departing from Sharm El Sheikh. It's also advisable to have a digital copy of your passport photo on your phone at all times. For security purposes, during other excursions, we request that passports be left at the hotel, hence having a digital photo on your phone is sufficient for police checks if necessary. Additionally, when leaving Sinai for destinations such as Cairo or Luxor, individuals must carry their passport with them at all times.

Egypt is a year-round destination, with each season offering unique experiences. The best time to visit Egypt depends on your interests and the activities you wish to partake in. The peak tourist season in Egypt is from October to April, when the weather is mild and comfortable. During this period, you can enjoy sightseeing, desert safaris, and other outdoor activities. The summer months, from May to September, are ideal for beach vacations and water sports, with temperatures reaching up to 40°C. If you're planning to visit Egypt during the summer, we recommend staying in coastal cities like Sharm El Sheikh, Hurghada, or Marsa Alam, where you can enjoy the sea breeze and cool waters. For cultural and historical tours, the winter months are the best time to visit, as the weather is cooler and more pleasant for exploring ancient sites and monuments.

The official currency of Egypt is the Egyptian Pound (EGP). It is advisable to carry some cash in local currency for small purchases and tips, as many establishments do not accept credit cards. ATMs are widely available in major cities and tourist areas, allowing you to withdraw cash in Egyptian Pounds. Credit cards are accepted at most hotels, restaurants, and shops in tourist areas, but it's always a good idea to carry some cash for emergencies or places that don't accept cards.

Bringing and serving alcohol are prohibited by Egyptian authorities due to safety reasons and out of respect for religious beliefs.

Visitors to Sharm El Sheikh can benefit from a visa-free entry program that allows them to stay in the South Sinai area (includes Sharm El Sheikh) for up to 15 days. Visa is however required for any travel to the African part of Egypt (Cairo, Alexandria, Luxor, Aswan, Hurghada, Marsa Alam, etc).Visa policies can change, so we recommend verifying the current visa requirements with the Egyptian embassy or consulate in your country or checking official government sources for the most up-to-date information before your trip.

Yes, absolutely! Message us your requests, and we will create a custom-made program tailored to your preferences and needs. Whether you're traveling solo, with family, or in a small group, we'll ensure you have an exclusive and personalized experience.

We'll be picking you up right outside the hotel gate, directly on the road. This helps streamline the process, ensuring we can minimize waiting time while gathering all our guests for the trip.

We'll send you the pick-up time in the afternoon, one day before your trip.

Please contact our staff as soon as possible, to check if we found anything. However, please note that we are not responsible for any lost items; any search for lost items is at your expense.

Tipping (also called baksheesh) is customary in Egypt, especially for service providers such as tour guides, drivers, and hotel staff. While tipping is not mandatory, it is appreciated and often expected. The amount can vary depending on the length of the trip, the level of service provided, and your satisfaction.